An overview of Universal Credit Help to Claim

Delivered by Jamie Haynes and Michael Poole, Citizens Advice Rhondda Cynon Taff, this session provides an introduction to Universal Credit.

The session gives an overview of the Universal Credit claiming process.

Areas covered include:

• What is Universal Credit
• Eligibility and claiming
• Awards and elements
• Appeals
• Issues and rules

At the end of the session viewers will have an understanding of the Universal Credit claim process, allowing them to support clients.

Resource

• Universal Credit Help to Claim slides [to come]

Please note: The amounts of each Universal Credit element rise in April each year.  You can check current rates at https://www.gov.uk/universal-credit/what-youll-get

Our thanks to Jamie Haynes and Michael Poole, Citizens Advice Rhondda Cynon Taff.