Collecting information takes time and energy, we want to make it as easy and well-supported as possible. Here you will find resources to support your monitoring, developed in response to coordinators’ past queries and views. Additionally we have gathered all the recent clinic reports, and clinic coordinator summaries.
Resources:
For the annual January clinic stats collection:
Annual clinic client monitoring questions
Excel spreadsheet for keeping records for the annual client stats survey
NB: data will be requested via a survey link that will be emailed out at the start of January each year for the previous 12 month period.
For the annual summer clinic coordinators’ survey:
On GDPR and data management, including how clinics and other organisations approach these questions:
- Guide to General Data Protection Regulations (GDPR) for clinics
- Better Information –
Monitoring Systems in place Across the Network - Better Information – Monitoring Across Networks Report
On client impact and feedback:
- Better Information – Client Outcomes Framework
- Better Information – Pilot Summary
Results, summaries and reports
Results of the national client feedback questionnaire are available here. We also hope to hold events to share and discuss these results with clinic coordinators, volunteers, clients and other stakeholders.
Laworks Activities and Impact Report
Clinic statistics reports:
Clinic coordinator survey summaries
- coming soon
Better Information
Client feedback
- Hearing clinic clients’ feedback on their experiences and outcomes
- Better Information - Key findings
Please let us know at clinics@lawworks.org.uk if there’s anything else you’d find useful, and we’ll do our best to create it, share it and make it available for everyone